Consumer Guidance

Consumer protection and enforcement changes under the DMCCA now in force

9th April 2025

On 6 April 2025, new Unfair Commercial Practices (UCP) provisions under the Digital Markets, Competition and Consumers Act 2024 came into effect, replacing the Consumer Protection from Unfair Trading Regulations 2008 (CPRs). The Competition and Markets Authority...

Consumer Guidance

Our top tips for passing on second-hand toys safely

12th February 2025

Toy reuse and supporting the second-hand toy market is an important when considering the environmental impact of toys and games. We have commissioned several independent consumer surveys which shows that...

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